1. Privacy and data protection, electronic communications and fraud
Carter Thomas Limited is registered with the UK’s Information Commissioner as a controller of personal data under the Data Protection Act 1988 (“the Act”). We are committed to processing all data about you, including data collected during your use of our website and social media pages, in accordance with the UK’s data protection laws.
We collect personal data to provide you with our services, to inform you of relevant news (such as firm-related announcements and forthcoming events) and legal developments, and to invite you to events and training sessions. Such information may be added to our Client Relationship Management database.
If you wish to have your name and details removed from our database please contact us.
You have a right to access personal information we hold about you. Your right of access can be exercised in accordance with the Act and any access request may be subject to a fee specified under the Act. If you have any requests or queries concerning your personal information, please contact us.
We will only disclose personal information to successors in title to our business and suppliers we engage to process data on our behalf. If you attend an event organised or hosted by us, we may disclose your details to other entities that participate in the organisation of that event.
We make every effort to ensure that the personal data we hold is stored on secure servers based within the European Economic Area. Once we have your data, we will use security features and strict procedures to try and prevent unauthorised access to it or use of it. Due to its global nature and infrastructure, the internet is not completely secure. For instance, you may be communicating with us via your email provider who may have servers located anywhere in the world. Although we will do our best to protect data we collect from you and comply with the standards and requirements of the Act, we cannot guarantee the security of data you send to us by, or is stored via, electronic means. Communication and transmission of your personal data to us is at your own risk. By submitting your personal data to us, you agree to the transfer, processing and storing of it as set out in our legal notices.
Email carries numerous risks including the fact that it can be intercepted, arrive late or disappear, carry viruses or distort during transmission. As with the majority of law firms, email we send is not encrypted unless we have expressly stated that it is. Fax can also be read by someone else or it can be distorted or misdirected.
We accept no liability for any inadvertent breach of confidence or privilege or for loss or damage that occurs as a result of communication by fax or email. If you do not wish us to communicate with you by email or fax, you must inform us of this in writing otherwise you agree to accept the risks inherent in using email and fax.
From time to time we monitor electronic communication for a number of permitted reasons relating to our business.
Please note that some criminals try to disguise themselves as legitimate businesspersons in order to carry out fraudulent activity. Often they will promise you a share in a large sum of money in return for a small payment into a bank account or they may direct you to a false website. If you become aware that an individual is deliberately misrepresenting himself or herself as connected to Carter Thomas Limited or you are otherwise concerned as to whether or not a piece of communication is from us, please contact us immediately.